Return Policy

We always want you to be completely happy with your purchase and we do understand that children have a favorite color one day and change their minds the day after you placed your order, but we do have some return and exchange policies ...

RETURNS AND EXCHANGES

Max & Dora offers a 100% happiness guarantee if there is any reason you are unhappy with your purchase you can send it back within 14 days of purchase for a full refund, or within 30 days for a store credit or exchange. Sale items are final sale. Please email us at info@maxanddora.com or call 561-282-6578.

RETURNS


  • Returned items must be in original condition and packaging. Shipping and handling fees are not refundable.
  • Returned items will be credited back to the original credit card used at the time of purchase.
  • If a garment is defective or the wrong item shipped, please contact our customer service team info@maxanddora.com.
  • Returned items will not be accepted after 14 days from the date of purchase.
  • International orders are final sale.


EXCHANGES

  • you have 30 days from the date of purchase to exchange an item.
  • item(s) to be exchanged must be unworn and in original condition and packaging.
  • although we make every effort not to be out of stock, we cannot guarantee that the item you request in exchange will be in stock.
  • to avoid disappointment, please give us a call or email us to check on item availability. info@maxanddora.com or 561-282-6578

 Return Policy Form